About Principle Plumbing, Headquarted in Wheaton, Illinois
Principle Plumbing has been the trusted name DuPage County since 2011 for all your plumbing needs. As a family-owned and operated business, we take pride in delivering exceptional service with a personal touch.
Emergency Plumbing Service
Need immediate assistance? Call now: (630) 346-1389
For over 14 years, Principle Plumbing has been committed to maintaining your mechanical systems and ensuring your home's comfort and safety with reliable plumbing solutions.
We're not just a company, we're your DuPage County neighbors.
Principle Plumbing, Our History & Values
Founded in 2011, Principle Plumbing was built on a simple idea: provide honest, dependable plumbing services that customers can truly rely on. What began as a small, local operation has grown into a trusted name in residential and commercial plumbing—thanks to our commitment to quality craftsmanship and genuine customer care.
Over the years, we’ve earned a 5 star reputation on Google and Yelp, a reflection of our dedication to delivering exceptional service on every job, big or small. Our team takes pride in doing things the right way—from offering up front pricing with no hidden fees to maintaining a clean and respectful work area in every home we enter.
At Principle Plumbing, complete complete satisfaction isn’t just a goal—it’s the foundation of everything we do. We believe in clear communication, honest recommendations, and workmanship that stands the test of time. Our values guide every service call and ensure our customers receive the reliable, professional experience they deserve.
When you choose Principle Plumbing, you’re choosing a company with a proven history of integrity, expertise, and commitment to excellence. We look forward to serving you for many years to come.
Beyond our daily service work, we're proud to give back to the neighborhoods that have supported us over the years. From supporting local youth sports teams and activities to volunteering for community organizations in need, we believe that being a trusted local business means being an active part of the community we call home.
Our Core Values
These principles guide everything we do, from the smallest repair to the largest installation. They're not just words, they're promises we keep every day.
Our lincensed, bonded, insured, local experts
Fully licensed, bonded, and insured for your complete peace of mind. We carry comprehensive coverage to protect your home and investment.
- State licensed contractors
- Full liability insurance
- Worker's compensation coverage
- Bonded for your protection
Quality Workmanship
We take pride in doing the job right the first time. Our expert technicians deliver exceptional quality on every service call.
- Manufacturer-Our licensed, insured & bonded technicians
- Industry best practices
- Premium parts and materials
- Meticulous attention to detail
Reliable Service
When you need us, we're there. Count on prompt, dependable service that respects your time and schedule.
- On-time arrival guarantee
- Emergency availability
- Same-day service options
- Flexible scheduling
Expert Solutions
Complex problems require experienced professionals. Our team brings decades of expertise to every challenge.
- Comprehensive diagnostics
- Innovative problem-solving
- All brands and models
- Latest tools and technology
Customer Satisfaction
Your satisfaction isn't just our goal—it's our guarantee. We stand behind our work with industry-leading warranties.
- 100% satisfaction guarantee
- Lifetime workmanship warranty
- Transparent pricing
- No-hassle service
Industry Excellence
Recognized for outstanding service and technical expertise by industry organizations and satisfied customers alike.
- Manufacturer certifications
- Industry association member
- Award-winning service
Community Focus
As local business owners, we're invested in our community's wellbeing and actively support local causes.
- Locally owned & operated
- Community sponsorships
- Charity partnerships
- Neighbor helping neighbor
Environmental Care
We're committed to sustainable practices that protect our environment while saving you money on energy costs.
- Energy-efficient solutions
- Eco-friendly products
- Proper disposal practices
- Green technology options
Experience Our Values in Action
Don't just take our word for it. Experience the Principle Plumbing difference yourself with our exceptional service and unwavering commitment to excellence.
Warranty & Satisfaction Guarantee
At Principle Plumbing, we stand behind our work and the products we install. We understand that plumbing is a critical part of your home or business, and we want you to have complete peace of mind. That's why we offer comprehensive warranties on parts and labor across all our services.
Our Plumbing Service Warranty
All general plumbing repairs and installations performed by Principle Plumbing are backed by a service warranty. If any issue arises due to workmanship or installation within the warranty period, we will return promptly to correct it—at no extra cost.
Water Heater & Tankless System Warranty
We provide warranties on water heater and tankless water heater installations, covering both parts and labor for a period specified by the manufacturer and our installation standards. This includes popular brands such as Navien and Rinnai, ensuring your system operates efficiently and reliably.
Sump Pump & Battery Backup Warranty
For sump pump and battery backup installations, including systems like Ion, Basement Watchdog, Liberty, Sumpro, and Pro Series, we offer a warranty on both parts and labor. If your system fails due to installation errors within the warranty period, we'll repair or replace it promptly to protect your home from flooding.
Ejector Pump Warranty
We also stand behind ejector pump repairs and installations, covering brands like Ion, Champion, Ridgid, Liberty, and Hydromatic. Our warranty ensures your pump is fully operational and your basement remains protected.
Reviews From Our Customers
Here's What Our DuPage County Area Neighbors Are Saying About Principle Plumbing Technicians and Services
Dolores B.
I will definitely use Ben again. In fact he came out promptly to solve one problem and stayed longer to fix a problem i had mentioned. Ben is the Best and I definitely recommend Principle Plumbing, Inc
Amy R.
Great communication, knowledgeable, reliable! Principle Plumbing has done a lot of work for me, from big to small. Trustworthy.
Caitlin
I highly recommend Principle Plumbing. Honest, reasonable and timely service. Ben was incredibly helpful and courteous. He took his time to explain the issues with my kitchen plumbing and to provide helpful and reasonably priced solutions. We will definitely be using his services again.
Judy B.
Principle Plumbing installed a new toilet in my half bath. He was efficient, personable and left the area spotless. Would definitely call them again.
Jim F.
Principle Plumbing was able to diagnose the problem on the phone and bring a replacement with him. He was quick, efficient, and pleasant to work with. He'll be the first call for my next plumbing project.
Craig U.
So fast, so reliable. Been using Principle Plumbing for years and they always provide excellent service. Highly recommend!!
Joseph B.
Their plumbing staff was one of the most friendly people I have had the pleasure of meeting. We had an urgent issue and reached out. We were unable to use water, and the situation was dire. He fit us in at short notice, came out early and fixed the issue for us promptly, even giving us options on how to approach the problem. Prices were affordable, services were impeccable. 10/10
The Principle Plumbing Advantage
When you choose Principle Plumbing, you're choosing a company that puts your comfort and satisfaction first. Here's what sets us apart from the competition and makes us DuPage County's favorite and DuPage County's most trusted plumbing company and throughout the Chicago area.
Licensed & Experienced Professionals
Our technicians are highly-trained, licensed, and experienced professionals with an eye for quality and a heart for customer service. Every team member is continuously trained on the latest industry standards.
Manufacturer Our licensed, insured & bonded
We're Our licensed, insured & bonded in top brands like Carrier, Trane, Rheem, Navien, Bradford White, Delta, Kohler, and many others. This means we can expertly service all your mechanical systems with genuine parts and proper techniques.
Deep Neighborhood Roots
As a locally-owned and operated company, we love the community we call home. We bring personalized care, friendly service, and local knowledge to every job—because your neighbors are our neighbors too.
Same-Day Service
With technicians stationed across the area, we're able to provide the speedy service your home needs, often within a few hours. Emergency service available because comfort can't wait.
Comprehensive Solutions
From heating and cooling to plumbing and indoor air quality, we're your one-stop shop for all home comfort needs. No need to juggle multiple contractors—we handle it all with expert care.
Customer-First Philosophy
Your satisfaction isn't just our goal—it's our guarantee. We listen to your needs, respect your home, and work tirelessly to exceed your expectations on every single job.
Experience Our Values in Action
Don't just take our word for it. Experience the Principle Plumbing difference yourself with our exceptional service and unwavering commitment to excellence.
Our Service Guarantees
We don't just promise exceptional service, we guarantee it. These are our commitments that we bring and make to every customer, every time.
Best Price Guarantee
We'll match or beat any written estimate from a licensed competitor. Your satisfaction and savings are our priority.
100% Satisfaction Guarantee
Your complete satisfaction is guaranteed. If you're not happy with our work, we'll make it right or your money back.
Lifetime Workmanship Guarantee
We stand behind our installation quality and workmanship for life. That's our commitment to excellence.
Talk to the Owner Guarantee
Have concerns? Speak directly with our owner. We believe in personal accountability and transparent communication.
On-Time Service Guarantee
We respect your time. If we're late for your scheduled appointment, we'll credit your service call.
Our lincensed, bonded, insured, Local Experts Guarantee
Full licensing, bonding, and insurance protection. Your property and investment are completely protected.
Quality Parts Guarantee
We only use premium, name-brand parts and equipment backed by manufacturer warranties and our service guarantee.
Family-First Service Guarantee
We treat your family like our own. Honest, reliable service with the care and respect your home deserves.
What Our Customers Say
Don't just take our word for it. Here's what real customers are saying about their experience with Principle Plumbing.
Your comfort and satisfaction is not only our goal, but our guarentee.
Cynthia W.
Plumbing
"Principle Plumbing was contacted for a variety of jobs. The plumber, Ben, was courteous, knowledgeable, efficient, and answered all my questions. Price was reasonable. I highly recommend this company."
Mike D.
Plumbing
"Ben at Principle Plumbing was the best! I was selling my house and needed to fix things quick for the buyer’s inspection. With in 2 days of me calling him I had a detailed estimate on what was needed and the work was done. 10 of 10!"
Lisa S.
Plumbing Service
"I called this morning for help with a clogged kitchen sink. Ben responded and was here within an hour. The job was completed within an hour. No mess at all. Thank you! We will definitely be using Principal Plumbing again."
Esther C.
Plumbing
"You won't get better than Ben & Principle Plumbing - knowledgeable, meticulous, efficient, conscientious. friendly and honest. I have over 10 years of home renovation & maintenance experience and know a good plumber when I see him."
Mary K.
Plumbing
"Ben has been our plumber for over 15 years. He is very responsive whether it's an emergency, preventive maintenance or routine repairs. He is an excellent diagnostician and can solve plumbing problems that stump other plumbers."
Craig U.
Plumbing
"So fast, so reliable. Been using Principle Plumbing for years and they always provide excellent service. Highly recommend!!"
Making Homes Better Across All of DuPage County
Principle Plumbing Technicians Serve Their Neighbors. Connect with our local teams.
Let's get in touch, contact Principle Plumbing today
Contact our team of Plumbing experts today for a consultation on your home, residential or commercial property
Phone
(630) 346-1389
Emergency Phone
(630) 346-1389
Office Location
Wheaton, Illinois
Business Hours
Service Areas
Addison, Aurora, Bartlett, Bensenville, Bloomingdale, Bolingbrook, Burr Ridge, Carol Stream, Clarendon Hills, Darien, Downers Grove, Elk Grove Village, Elmhurst, Eola, Glen Ellyn, Glendale Heights, Hanover Park, Hinsdale, Itasca, Lisle, Lombard, Naperville, Oak Brook, Oakbrook Terrace, Roselle, Schaumburg, Villa Park, Warrenville, West Chicago, Westmont, Wheaton, Willowbrook, Winfield, Wood Dale, Woodridge Illinois, DuPage County Illinois, Cook County Illinois, Chicago, Illinois and the Greator Chicagoland area
Send Us A Message!
Or call us directly at (630) 346-1389